Best Western Felicity Hotel - Shenzhen

1085 Heping Road Luohu District, Shenzhen, China, 518010  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Felicity Hotel - Shenzhen

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Seasonal outdoor pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Verified Reviews:

  • Lobby was very presentable - Excellent service - Good price
  • No lcd tv - Great bed - Free coffee and tea
  • Bathroom big - No wifi - Air con worked very well
  • Good view of countryside - Beautiful decor - No shuttle bus
  • Close to shopping center - Pool is small - Bed was very comfortable

Overview

Best Western Felicity is a 25-story hotel in Shenzhen within short distance of Chinese Hero Calligraphy Park, Liu Man Shek Tong Ancestral Hall and Cuizhu Park. An example of international architecture, this hotel opened in 1990 and was fully restored in 2005.

The comfortable setting offers an easy access to a theme park, restaurants and a stadium as well as a valley and a river. It will take you 10 minutes to get to East Gate Street, Shenzhen Museum and The MixC Shopping Mall .

Shoppers will find commercial centers, shopping centers and fairgrounds within a few minutes of the hotel.

Best Western Felicity can be reached in 35 minutes by car from Hong Kong International airport.

Rooms

Each of the 500 individual rooms comes with a laptop-size safe, Wi-Fi, a personal computer, individual climate control and a minibar as well as coffee/tea makers and a fridge. Best Western Felicity offers rooms with a panoramic view over the mountain. They feature family bathrooms with a hairdryer, bathrobes and a Jacuzzi.

Eat & Drink

The hotel’s fantastic restaurant serves a variety of Japanese dishes. Lobby bar offers various types of tea, afternoon tea and coffee.

Services

Along with a gift shop and free parking there are internet access and an overhead projector available on the premises.

Relax

Guests will appreciate a health club, a hot tub and a sauna as well as massage and steam baths provided on site.

Internet

Modem internet access is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   25.  Number of rooms:   500.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Seasonal outdoor pool
  • Indoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Garden area
  • Library

Room view

  • City view
  • Mountain view
  • Pool view
  • River view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Separate bedroom
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Dining table
  • Fireplace in room
  • In-room jacuzzi

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Cable/Satellite television
  • In-room computer
  • Telephone
  • Data ports
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Felicity Hotel - Shenzhen Shenzhen location
Show big map »

Hotel Address:

1085 Heping Road Luohu District, Shenzhen, China, 518010

Get directions
City Center
  • Shenzhen
    3.5 mi
Airports
Train Stations
  • Lok Ma Chau Station
    3.2 mi
Underground stations
  • Tai Wo
    6.6 mi
  • Tai Po Market
    7.3 mi
Restaurants
  • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion, Café)
    900 ft
  • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
    2200 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Felicity

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Best Western Felicity Deluxe Spacious SuiteBest Western Felicity Deluxe Spacious SuiteBest Western Felicity Deluxe Spacious Suite
Deluxe Spacious Suite
Size: 605 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Spacious suite features a living room with a sofa, a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk and a private bathroom with soft bathrobes, slippers and a hairdryer. Child under 1 metre enjoy free breakfast.

Room facilities
    Best Western Felicity Twin RoomBest Western Felicity Twin RoomBest Western Felicity Twin Room
    Twin Room
    Bed type: 2 Single beds or King and 2 Single or Queen Size bed
    Size: 605 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Double room

    Room facilities
      Best Western Felicity SuiteBest Western Felicity SuiteBest Western Felicity Suite
      Suite
      Bed type: Queen Size bed or King Size bed or Double Bed
      Size: 305 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Best Western Felicity Family One-Bedroom Twin RoomBest Western Felicity Family One-Bedroom Twin RoomBest Western Felicity Family One-Bedroom Twin Room
        Family One-Bedroom Twin Room
        Bed type: 2 Single beds or King Size bed
        Size: 605 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        The room is connected by 2 standard rooms. One bedroom comes with a double bed, while the other has 2 single beds.

        Room facilities
          Best Western Felicity Superior Twin RoomBest Western Felicity Superior Twin Room Hotel informationBest Western Felicity Superior Twin Room
          Superior Twin Room
          Bed type: 2 Single beds or Double Bed or Double or Twin beds
          Size: 305 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          TWIN SUPERIOR-TWIN

          Room facilities
            Best Western Felicity Superior SuiteBest Western Felicity Superior SuiteBest Western Felicity Superior Suite
            Superior Suite
            Bed type: King Size bed or Queen Size bed or Double Bed
            Size: 605 sq. feet
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information

            This double room features a bathrobe, air conditioning and minibar.

            Room facilities
              Best Western Felicity Executive Deluxe Single RoomBest Western Felicity Executive Deluxe Single RoomBest Western Felicity Executive Deluxe Single Room
              Executive Deluxe Single Room
              Bed type: 1 Single bed or 2 Single beds or Double Bed
              Size: 325 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Best Western Felicity Deluxe Double RoomBest Western Felicity Deluxe Double Room
                Deluxe Double Room
                Bed type: King Size bed or 2 Single beds or Double or Twin beds
                Size: 325 sq. feet
                Check Prices
                • Air conditioning
                • Private bathroom
                — Less information+ More information

                DOUBLE DELUXE-QUEEN

                Room facilities
                  Best Western Felicity Deluxe Suite SuiteBest Western Felicity Deluxe Suite
                  Deluxe Suite
                  Bed type: King Size bed
                  Size: 605 sq. feet
                  Check Prices
                  • Air conditioning
                  • Shower
                  — Less information+ More information

                  Double room

                  Room facilities
                    Best Western Felicity Deluxe Quadruple RoomBest Western Felicity Deluxe Quadruple RoomBest Western Felicity Deluxe Quadruple Room
                    Deluxe Quadruple Room
                    Bed type: Quad
                    Size: 325 sq. feet
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information
                    Room facilities
                      Best Western Felicity Executive Double RoomBest Western Felicity Executive Double RoomBest Western Felicity Executive Double RoomBest Western Felicity Executive Double Room
                      Executive Double Room
                      Bed type: Double Bed or Queen Size bed or 2 Single beds
                      Size: 325 sq. feet
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information

                      DOUBLE EXECUTIVE

                      Room facilities
                        Best Western Felicity Executive Club Level Double RoomBest Western Felicity Executive Club Level Double RoomBest Western Felicity Executive Club Level Double Room
                        Executive Club Level Double Room
                        Bed type: Double Bed
                        Size: 325 sq. feet
                        Check Prices
                        • Air conditioning
                        • Private bathroom
                        — Less information+ More information

                        Offering lovely views, air-conditioned room comes with a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk and a private bathroom with soft bathrobes, slippers and a hairdryer. Room offers Executive Lounge access and benefits: - Free Western buffet breakfast (child under 1 metre enjoy free breakfast) - Free usage of meeting room for 1 hour per day - Free cocktails (17:00-19:00) - Free late check-out till 16:00 (subject to availability) - Express check-in and check-out - Free usage of the computer and fax machine in room

                        Room facilities
                          Executive Suite
                          Check Prices
                          — Less information+ More information
                          Room facilities

                            How to reach hotel

                            hotel Best Western Felicity Hotel - Shenzhen Shenzhen location
                            Show big map »

                            Hotel Address:

                            1085 Heping Road Luohu District, Shenzhen, China, 518010

                            Get directions
                            City Center
                            • Shenzhen
                              3.5 mi
                            Airports
                            Train Stations
                            • Lok Ma Chau Station
                              3.2 mi
                            Underground stations
                            • Tai Wo
                              6.6 mi
                            • Tai Po Market
                              7.3 mi
                            Restaurants
                            • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion, Café)
                              900 ft
                            • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
                              2200 ft
                            Hotel information
                            • Check-In:
                              from  3 pm
                            • Check-Out:
                              until  11 am
                            • Number of floors:
                              25
                            • Number of rooms:
                              500

                            Hotel Awards

                            ChineseHOTEL AWARDSRecommendedShenzhenBest Western Felicity

                            According to guest reviews, the hotel has been rated as
                            Best Spa Hotels in China

                            Use Badge

                            Best Western Felicity Location

                            Legend
                            • Current hotel
                            • Hotels nearby
                            • Other hotels
                            • Airports
                            • Underground stations
                            • Train stations
                            • Parks
                            • Tourist attractions
                            • Museums
                            • Convention centers
                            • Stadiums
                            • Food and meals
                            • General

                            Hover above the icons to see hotel photo and details.

                            Click the hotel to go to the main hotel page.

                            Route Planner
                            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                            What's nearby

                            Sport related

                            • Shenzhen Stadium - 2.5 mi

                            Local Attractions

                            • Lychee Park - 1.2 mi
                              No.1009 Hongli Road, Futian District, Shenzhen
                            • Shenzhen Central Park - 2.0 mi
                              Shennan Middle Road, Futian District, Shenzhen
                            • Honghu Park - 2.6 mi
                              No.2030 Wenjin North Road, Luohu District, Shenzhen
                            • Shenzhen Children's Park - 1.6 mi
                              No.12 Tongle Road, Luohu District, Shenzhen
                            • Yijing Town Center - 2.3 mi
                              FuHua Lu 3Hao, Shenzhen

                            Near the hotelNear the hotel

                            • Diwang Mansion - 3500 ft
                              Shennan East Road, Jiefang Road, Baoan South Road Triangle Intersection, Luohu District, Shenzhen
                            • Shenzhen Museum - 4800 ft
                              No.6 Tongxin Road, Futian District, Shenzhen
                            • East Gate Street - 4300 ft
                              East Gate Road and Jiefang Road junction, Luohu District, Shenzhen

                            Restaurants Nearby

                            • Coffee Garden Shangri-La Hotel Shenzhen - 900 ft

                              Address: Shangri-la Hotel, No.1002 Jianshe Road, Luohu District
                              Phone: 0755-82330888

                              77% likes this, based on 37 reviews
                              Cuisine: Asian fusion, Café
                              Price Range: USD 32 - USD 63

                            • 360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen - 2200 ft

                              Address: East Side Railway Station, 1002 Jianshe Road
                              Phone: 0755-82330888

                              83% likes this, based on 60 reviews
                              Cuisine: Grill, International
                              Price Range: USD 47 - USD 82

                            • Shang Palace Shangri-La Hotel Shenzhen - 2200 ft

                              Address: East Side, Railway Station, 1002 Jianshe Road
                              Phone: 0755-82330888

                              82% likes this, based on 29 reviews
                              Cuisine: Cantonese
                              Price Range: USD 26 - USD 81

                            • Champs Bar & Grill Shangri-La Hotel Shenzhen - 2200 ft

                              Address: East Side, Railway Station 1002 Jianshe Road
                              Phone: 0755-82330888

                              71% likes this, based on 69 reviews
                              Cuisine: American, Mexican
                              Price Range: USD 25 - USD 80

                            • Yamagoya - 2100 ft

                              Address: Shenzhen Railway Station

                              61% likes this, based on 38 reviews
                              Cuisine: Japanese

                            Hotel information
                            • Check-In:
                              from  3 pm
                            • Check-Out:
                              until  11 am
                            • Number of floors:
                              25
                            • Number of rooms:
                              500

                            Hotel Awards

                            ChineseHOTEL AWARDSRecommendedShenzhenBest Western Felicity

                            According to guest reviews, the hotel has been rated as
                            Best Spa Hotels in China

                            Use Badge

                            Hotels nearby
                            Cities nearby

                            Best Western Felicity Reviews

                            Guest reviews are submitted by our customers after their stay at Best Western Felicity

                            Average guest rating

                            7.2out of 10
                            Very good
                            Based on 144 reviews

                            Rating by category:

                            Value
                            10.0
                            Location
                            10.0
                            Dining
                            10.0

                            Individual guest reviews

                            • Single
                              6.6

                              Guest services and friendly help by the conceriege.

                              A bit run down and needs a renovation.

                            • Single
                              5.4

                              Sorry! Nothing

                              Long long quene when check in and check out.

                            • Single
                              9.2

                              Been here before, now first time in the executive floors, it was very nice. Everything just goes so smoothly in the hotel, and if you need to go to the train or metro, its just a 5 min walk. Wonderful views and nice breakfast on the 25 th floor only for executive floor quests

                              Some noise from the corridor disturbed me but it can happen anywhere.

                            • Group of friends
                              6.6

                              location and the helping nature of the staff. the staff at the reception and housekeeping were very kind and helpful.. I would like to apprecialte their kind efforts.

                              lack of ventillation my girlfriend couldnot sleep becuse she couldnot breathe as the windows didnot open. The air conditioning system was too cool. We didnot enjoy our stay in best western. My girlfriend catch cold after staying there for a night.

                            • Couple
                              6.6

                              breakfast was ok..but i think it's overpriced. Location is fine.

                              This is not a 5* Hotel and it needs renovation asap, especially the shower.

                            • Single
                              4.2

                              The staff were pleasant and friendly.

                              The hotel facilities fell short of what I would consider to be a minimum for an advertised five star hotel.My bathroom floor flooded when I took a shower and I was eventually offered a new room.The food in the restaurants were overpriced and not good quality.

                            • Group of friends
                              6.6

                              location, breakfast,

                              Rooms need a urgent, deep ammodernation and refurbishment. Level of quality, mainly of bathrooms, is more similar to two-two and half star, than a a five stars, like the Hotel is actually rated.

                            • Group of friends
                              6.2

                              Location, because many things were in within 5 minutes by taxi.

                              I don't like it's 5*, because it doesn't deserve even 3*. City Inn that I stay last time was much better, clean, new room furniture,.... Rooms despertly needs to be renovated. Mostly I didn't like bathroom, where it can be seen, that it is 20 years old and ability to open a window, because air quality is terrible.

                            • Single
                              7.8

                              Its a good hotel and very good staff.

                              nothing to complaint to be honest.

                            • Family with children
                              6.6

                              Good location & fair price

                              Rooms & its furnihings need to renew

                            • Couple
                              7.8

                              Very Near with the Lo Hu Station. So comfortable

                            • Group of friends
                              7.4

                              The location is OK. But the hote is old and I can not recommend breakfast.

                            • Single
                              9.2

                              The location was perfect. Right next to the main raiway station and border to Hong Kong. Really nice view if you get a room facing the city.

                              I really enjoyed my stay but stay away from the minibar. Everything in the minibar is readily available around the Hotel at a fraction of the cost. No wifi in the room was a bit of a letdown.

                            • Single
                              7.4

                              great value for the money... it is not 5 stars hotel, ( more like 3.5 star). but it is clean and good location

                            • Group of friends
                              10.0

                              It is a nice property, the staff is very nice and warm and the rooms provide all the aminities at a very good price. Thats real value for money.

                            How to reach hotel

                            hotel Best Western Felicity Hotel - Shenzhen Shenzhen location
                            Show big map »

                            Hotel Address:

                            1085 Heping Road Luohu District, Shenzhen, China, 518010

                            Get directions
                            City Center
                            • Shenzhen
                              3.5 mi
                            Airports
                            Train Stations
                            • Lok Ma Chau Station
                              3.2 mi
                            Underground stations
                            • Tai Wo
                              6.6 mi
                            • Tai Po Market
                              7.3 mi
                            Restaurants
                            • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion, Café)
                              900 ft
                            • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
                              2200 ft
                            Hotel information
                            • Check-In:
                              from  3 pm
                            • Check-Out:
                              until  11 am
                            • Number of floors:
                              25
                            • Number of rooms:
                              500

                            Hotel Awards

                            ChineseHOTEL AWARDSRecommendedShenzhenBest Western Felicity

                            According to guest reviews, the hotel has been rated as
                            Best Spa Hotels in China

                            Use Badge