Best Western Felicity Hotel - Shenzhen

1085 Heping Road Luohu District, Shenzhen, China, 518010  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Best Western Felicity Hotel - Shenzhen

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Reflex massage

Steam bath

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Verified Reviews:

  • Lobby was very presentable - Excellent service - Good price
  • No lcd tv - Great bed - Free coffee and tea
  • Bathroom big - No wifi - Air con worked very well
  • Good view of countryside - Beautiful decor - No shuttle bus
  • Close to shopping center - Pool is small - Bed was very comfortable

Overview

Best Western Felicity is rated 5 stars and provides visitors with free parking, a baggage storage and a souvenir shop. Best Western Felicity has been welcoming guests to its individual rooms since 1990.

The property is notable for the exceptional setting close to business centers and exhibition centers as well as Shenzhen Center, Shenzhen Stadium and Shenzhen Civic Center. Shenzhen Museum, Luohu Commercial City and Shenzhen River are located just 300 meters from the venue.

Shoppers will find shopping centers and fairgrounds within a few minutes of the hotel.

The property lies within 6 km from the city center. A 35-minute drive will take you to Hong Kong International airport.

Rooms

A panoramic view over the river welcomes guests to Executive Upper Floors Double Room, Deluxe Upper Floors Twin Room and Family Two-Bedroom Twin Room offering an in-room safe, Wi-Fi, ironing facilities, a work desk and a closet. Guests will enjoy a view of Happy Valley from their rooms. The rooms come with family bathrooms with dressing gowns, a hairdryer and free toiletries along with coffee/tea makers and a fridge.

Eat & Drink

A large on-site restaurant serves dishes of Japanese cuisine. Guests can unwind in the Lobby bar with a favourite drink.

Services

There are limousine rental services on site.

Relax

Best Western Felicity indulges guests with a nightclub, a cocktail lounge and a swimming pool as well as a wellness center, a Canadian tub and a hot tub. On-site fitness amenities include a gym and a fitness club.

Internet

Modem internet access is available in the hotel rooms for free.

Wireless internet is available in public areas for free.

Guest Parking

Free private parking is possible on site.

Number of floors:   25.  Number of rooms:   500.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Fitness center

Services

  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach umbrellas
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Garden area
  • Library
  • Reflex massage

Room view

  • City view
  • Mountain view
  • Pool view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Separate bedroom
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Dining table
  • Fireplace in room
  • In-room jacuzzi

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding

Media

  • Paid movies/Video
  • Cable/Satellite television
  • In-room computer
  • Telephone
  • Data ports
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 10 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of CNY 190 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Best Western Felicity Hotel - Shenzhen Shenzhen location
Show big map »

Hotel Address:

1085 Heping Road Luohu District, Shenzhen, China, 518010

Get directions
City Center
  • Shenzhen
    3.5 mi
Airports
Train Stations
  • Lok Ma Chau Station
    3.2 mi
Underground stations
  • Tai Wo
    6.6 mi
  • Tai Po Market
    7.3 mi
Restaurants
  • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion, Café)
    900 ft
  • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
    2200 ft
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of floors:
    25
  • Number of rooms:
    500

Hotel Awards

ChineseHOTEL AWARDSRecommendedShenzhenBest Western Felicity

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Best Western Felicity Deluxe Spacious SuiteBest Western Felicity Deluxe Spacious SuiteBest Western Felicity Deluxe Spacious Suite
Deluxe Spacious Suite
Size: 605 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Spacious suite features a living room with a sofa, a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk and a private bathroom with soft bathrobes, slippers and a hairdryer. Child under 1 metre enjoy free breakfast.

Room facilities
    Best Western Felicity Twin RoomBest Western Felicity Twin RoomBest Western Felicity Twin Room
    Twin Room
    Bed type: 2 Single beds or King and 2 Single or Queen Size bed
    Size: 605 sq. feet
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    Double room

    Room facilities
      Best Western Felicity SuiteBest Western Felicity SuiteBest Western Felicity Suite
      Suite
      Bed type: Queen Size bed or King Size bed or Double Bed
      Size: 305 sq. feet
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information
      Room facilities
        Quadruple Room
        Bed type: Quad
        Check Prices
        — Less information+ More information
        Best Western Felicity Family One-Bedroom Twin RoomBest Western Felicity Family One-Bedroom Twin RoomBest Western Felicity Family One-Bedroom Twin Room
        Family One-Bedroom Twin Room
        Bed type: 2 Single beds or King Size bed or Double Bed
        Size: 605 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        The room is connected by 2 standard rooms. One bedroom comes with a double bed, while the other has 2 single beds.

        Room facilities
          Best Western Felicity Family Two-Bedroom Twin RoomBest Western Felicity Family Two-Bedroom Twin RoomBest Western Felicity Family Two-Bedroom Twin Room
          Family Two-Bedroom Twin Room
          Bed type: 2 Single beds
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Best Western Felicity Superior Twin RoomBest Western Felicity Superior Twin Room Hotel informationBest Western Felicity Superior Twin Room
            Superior Twin Room
            Bed type: 2 Single beds or Double Bed or Double or Twin beds
            Size: 305 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            DOUBLE SUPERIOR

            Room facilities
              Best Western Felicity Superior SuiteBest Western Felicity Superior SuiteBest Western Felicity Superior Suite
              Superior Suite
              Bed type: King Size bed or Queen Size bed or Double Bed
              Size: 605 sq. feet
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information

              Double room

              Room facilities
                Best Western Felicity Executive Deluxe Single RoomBest Western Felicity Executive Deluxe Single RoomBest Western Felicity Executive Deluxe Single Room
                Executive Deluxe Single Room
                Bed type: 1 Single bed or 2 Single beds or Double Bed
                Size: 325 sq. feet
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information
                Room facilities
                  Best Western Felicity Deluxe Double RoomBest Western Felicity Deluxe Double Room
                  Deluxe Double Room
                  Bed type: King Size bed or 2 Single beds or Double or Twin beds
                  Size: 325 sq. feet
                  Check Prices
                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information

                  DOUBLE DELUXE KING BED

                  Room facilities
                    Best Western Felicity Deluxe Upper Floors Twin RoomBest Western Felicity Deluxe Upper Floors Twin RoomBest Western Felicity Deluxe Upper Floors Twin Room
                    Deluxe Upper Floors Twin Room
                    Bed type: 2 Single beds or Queen Size bed
                    Size: 305 sq. feet
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information

                    Double room

                    Room facilities
                      Best Western Felicity Deluxe Suite SuiteBest Western Felicity Deluxe Suite
                      Deluxe Suite
                      Bed type: King Size bed
                      Size: 605 sq. feet
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information

                      Double room

                      Room facilities
                        Best Western Felicity Deluxe Upper Floors SuiteBest Western Felicity Deluxe Upper Floors SuiteBest Western Felicity Deluxe Upper Floors Suite
                        Deluxe Upper Floors Suite
                        Bed type: King Size bed
                        Size: 585 sq. feet
                        Check Prices
                        • Air conditioning
                        • Shower
                        — Less information+ More information

                        Double room

                        Room facilities
                          Best Western Felicity Deluxe Quadruple RoomBest Western Felicity Deluxe Quadruple RoomBest Western Felicity Deluxe Quadruple Room
                          Deluxe Quadruple Room
                          Bed type: Quad
                          Size: 325 sq. feet
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information
                          Room facilities
                            Best Western Felicity Executive Double RoomBest Western Felicity Executive Double RoomBest Western Felicity Executive Double RoomBest Western Felicity Executive Double Room
                            Executive Double Room
                            Bed type: Double Bed or Queen Size bed or 2 Single beds
                            Size: 325 sq. feet
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information

                            DOUBLE EXECUTIVE

                            Room facilities
                              Best Western Felicity Executive Club Level Double RoomBest Western Felicity Executive Club Level Double RoomBest Western Felicity Executive Club Level Double Room
                              Executive Club Level Double Room
                              Bed type: Double Bed
                              Size: 325 sq. feet
                              Check Prices
                              • Air conditioning
                              • Private bathroom
                              — Less information+ More information

                              Offering lovely views, air-conditioned room comes with a TV with satellite and pay-per-view channels, a minibar, an in-room safe, a work desk and a private bathroom with soft bathrobes, slippers and a hairdryer. Room offers Executive Lounge access and benefits: - Free Western buffet breakfast (child under 1 metre enjoy free breakfast) - Free usage of meeting room for 1 hour per day - Free cocktails (17:00-19:00) - Free late check-out till 16:00 (subject to availability) - Express check-in and check-out - Free usage of the computer and fax machine in room

                              Room facilities
                                Best Western Felicity Executive Upper Floors Double RoomBest Western Felicity Executive Upper Floors Double RoomBest Western Felicity Executive Upper Floors Double Room
                                Executive Upper Floors Double Room
                                Bed type: Queen Size bed
                                Size: 305 sq. feet
                                Check Prices
                                • Air conditioning
                                • Shower
                                — Less information+ More information

                                Double room

                                Room facilities
                                  Executive Suite
                                  Check Prices
                                  — Less information+ More information
                                  Room facilities
                                    Executive Quadruple Room
                                    Bed type: Quad
                                    Check Prices
                                    — Less information+ More information

                                    How to reach hotel

                                    hotel Best Western Felicity Hotel - Shenzhen Shenzhen location
                                    Show big map »

                                    Hotel Address:

                                    1085 Heping Road Luohu District, Shenzhen, China, 518010

                                    Get directions
                                    City Center
                                    • Shenzhen
                                      3.5 mi
                                    Airports
                                    Train Stations
                                    • Lok Ma Chau Station
                                      3.2 mi
                                    Underground stations
                                    • Tai Wo
                                      6.6 mi
                                    • Tai Po Market
                                      7.3 mi
                                    Restaurants
                                    • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion, Café)
                                      900 ft
                                    • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
                                      2200 ft
                                    Hotel information
                                    • Check-In:
                                      from  3 pm
                                    • Check-Out:
                                      until  11 am
                                    • Number of floors:
                                      25
                                    • Number of rooms:
                                      500

                                    Hotel Awards

                                    ChineseHOTEL AWARDSRecommendedShenzhenBest Western Felicity

                                    According to guest reviews, the hotel has been rated as
                                    Best Spa Hotels in China

                                    Use Badge

                                    Best Western Felicity Location

                                    Legend
                                    • Current hotel
                                    • Hotels nearby
                                    • Other hotels
                                    • Airports
                                    • Underground stations
                                    • Train stations
                                    • Parks
                                    • Tourist attractions
                                    • Museums
                                    • Convention centers
                                    • Stadiums
                                    • Food and meals
                                    • General

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                                    Route Planner
                                    Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                                    What's nearby

                                    Sport related

                                    • Shenzhen Stadium - 2.5 mi

                                    Local Attractions

                                    • Lychee Park - 1.2 mi
                                      No.1009 Hongli Road, Futian District, Shenzhen
                                    • Shenzhen Central Park - 2.0 mi
                                      Shennan Middle Road, Futian District, Shenzhen
                                    • Honghu Park - 2.6 mi
                                      No.2030 Wenjin North Road, Luohu District, Shenzhen
                                    • Shenzhen Children's Park - 1.6 mi
                                      No.12 Tongle Road, Luohu District, Shenzhen
                                    • Yijing Town Center - 2.3 mi
                                      FuHua Lu 3Hao, Shenzhen

                                    Near the hotelNear the hotel

                                    • Diwang Mansion - 3500 ft
                                      Shennan East Road, Jiefang Road, Baoan South Road Triangle Intersection, Luohu District, Shenzhen
                                    • Shenzhen Museum - 4800 ft
                                      No.6 Tongxin Road, Futian District, Shenzhen
                                    • East Gate Street - 4300 ft
                                      East Gate Road and Jiefang Road junction, Luohu District, Shenzhen

                                    Restaurants Nearby

                                    • Coffee Garden Shangri-La Hotel Shenzhen - 900 ft

                                      Address: Shangri-la Hotel, No.1002 Jianshe Road, Luohu District
                                      Phone: 0755-82330888

                                      77% likes this, based on 37 reviews
                                      Cuisine: Asian fusion, Café
                                      Price Range: USD 32 - USD 63

                                    • 360o Bar, Restaurant and Lounge Shangri-La Hotel Shenzhen - 2200 ft

                                      Address: East Side Railway Station, 1002 Jianshe Road
                                      Phone: 0755-82330888

                                      83% likes this, based on 60 reviews
                                      Cuisine: Grill, International
                                      Price Range: USD 47 - USD 82

                                    • Shang Palace Shangri-La Hotel Shenzhen - 2200 ft

                                      Address: East Side, Railway Station, 1002 Jianshe Road
                                      Phone: 0755-82330888

                                      82% likes this, based on 29 reviews
                                      Cuisine: Cantonese
                                      Price Range: USD 26 - USD 81

                                    • Champs Bar & Grill Shangri-La Hotel Shenzhen - 2200 ft

                                      Address: East Side, Railway Station 1002 Jianshe Road
                                      Phone: 0755-82330888

                                      71% likes this, based on 69 reviews
                                      Cuisine: American, Mexican
                                      Price Range: USD 25 - USD 80

                                    • Yamagoya - 2100 ft

                                      Address: Shenzhen Railway Station

                                      61% likes this, based on 38 reviews
                                      Cuisine: Japanese

                                    Hotel information
                                    • Check-In:
                                      from  3 pm
                                    • Check-Out:
                                      until  11 am
                                    • Number of floors:
                                      25
                                    • Number of rooms:
                                      500

                                    Hotel Awards

                                    ChineseHOTEL AWARDSRecommendedShenzhenBest Western Felicity

                                    According to guest reviews, the hotel has been rated as
                                    Best Spa Hotels in China

                                    Use Badge

                                    Hotels nearby
                                    Cities nearby

                                    Best Western Felicity Reviews

                                    Guest reviews are submitted by our customers after their stay at Best Western Felicity

                                    Average guest rating

                                    7.2out of 10
                                    Very good
                                    Based on 144 reviews

                                    Rating by category:

                                    Value
                                    10.0
                                    Location
                                    10.0
                                    Dining
                                    10.0

                                    Individual guest reviews

                                    • Single
                                      6.6

                                      Guest services and friendly help by the conceriege.

                                      A bit run down and needs a renovation.

                                    • Single
                                      5.4

                                      Sorry! Nothing

                                      Long long quene when check in and check out.

                                    • Single
                                      9.2

                                      Been here before, now first time in the executive floors, it was very nice. Everything just goes so smoothly in the hotel, and if you need to go to the train or metro, its just a 5 min walk. Wonderful views and nice breakfast on the 25 th floor only for executive floor quests

                                      Some noise from the corridor disturbed me but it can happen anywhere.

                                    • Group of friends
                                      6.6

                                      location and the helping nature of the staff. the staff at the reception and housekeeping were very kind and helpful.. I would like to apprecialte their kind efforts.

                                      lack of ventillation my girlfriend couldnot sleep becuse she couldnot breathe as the windows didnot open. The air conditioning system was too cool. We didnot enjoy our stay in best western. My girlfriend catch cold after staying there for a night.

                                    • Couple
                                      6.6

                                      breakfast was ok..but i think it's overpriced. Location is fine.

                                      This is not a 5* Hotel and it needs renovation asap, especially the shower.

                                    • Single
                                      4.2

                                      The staff were pleasant and friendly.

                                      The hotel facilities fell short of what I would consider to be a minimum for an advertised five star hotel.My bathroom floor flooded when I took a shower and I was eventually offered a new room.The food in the restaurants were overpriced and not good quality.

                                    • Group of friends
                                      6.6

                                      location, breakfast,

                                      Rooms need a urgent, deep ammodernation and refurbishment. Level of quality, mainly of bathrooms, is more similar to two-two and half star, than a a five stars, like the Hotel is actually rated.

                                    • Group of friends
                                      6.2

                                      Location, because many things were in within 5 minutes by taxi.

                                      I don't like it's 5*, because it doesn't deserve even 3*. City Inn that I stay last time was much better, clean, new room furniture,.... Rooms despertly needs to be renovated. Mostly I didn't like bathroom, where it can be seen, that it is 20 years old and ability to open a window, because air quality is terrible.

                                    • Single
                                      7.8

                                      Its a good hotel and very good staff.

                                      nothing to complaint to be honest.

                                    • Family with children
                                      6.6

                                      Good location & fair price

                                      Rooms & its furnihings need to renew

                                    • Couple
                                      7.8

                                      Very Near with the Lo Hu Station. So comfortable

                                    • Group of friends
                                      7.4

                                      The location is OK. But the hote is old and I can not recommend breakfast.

                                    • Single
                                      9.2

                                      The location was perfect. Right next to the main raiway station and border to Hong Kong. Really nice view if you get a room facing the city.

                                      I really enjoyed my stay but stay away from the minibar. Everything in the minibar is readily available around the Hotel at a fraction of the cost. No wifi in the room was a bit of a letdown.

                                    • Single
                                      7.4

                                      great value for the money... it is not 5 stars hotel, ( more like 3.5 star). but it is clean and good location

                                    • Group of friends
                                      10.0

                                      It is a nice property, the staff is very nice and warm and the rooms provide all the aminities at a very good price. Thats real value for money.

                                    How to reach hotel

                                    hotel Best Western Felicity Hotel - Shenzhen Shenzhen location
                                    Show big map »

                                    Hotel Address:

                                    1085 Heping Road Luohu District, Shenzhen, China, 518010

                                    Get directions
                                    City Center
                                    • Shenzhen
                                      3.5 mi
                                    Airports
                                    Train Stations
                                    • Lok Ma Chau Station
                                      3.2 mi
                                    Underground stations
                                    • Tai Wo
                                      6.6 mi
                                    • Tai Po Market
                                      7.3 mi
                                    Restaurants
                                    • Coffee Garden Shangri-La Hotel Shenzhen (cuisine: Asian fusion, Café)
                                      900 ft
                                    • Champs Bar & Grill Shangri-La Hotel Shenzhen (cuisine: American, Mexican)
                                      2200 ft
                                    Hotel information
                                    • Check-In:
                                      from  3 pm
                                    • Check-Out:
                                      until  11 am
                                    • Number of floors:
                                      25
                                    • Number of rooms:
                                      500

                                    Hotel Awards

                                    ChineseHOTEL AWARDSRecommendedShenzhenBest Western Felicity

                                    According to guest reviews, the hotel has been rated as
                                    Best Spa Hotels in China

                                    Use Badge